Privacy Policy

Safe Let Groups | SafeLetGroups.com | Last updated: 28 March 2026


Safe Let Groups ('we', 'us', 'our') is a property services company based in West Yorkshire, UK. We provide specialist services to landlords, letting agents, and homeowners, including aerial and satellite dish removal, solar panel cleaning, end-of-tenancy cleaning, and Legionella risk assessments and water safety testing. We are committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


For any data-related queries, contact us at: info@safeletgroups.com


1. Who We Are


SafeLet Group is a property compliance and landlord services business based in Leeds, West Yorkshire. We provide services including aerial and satellite removal, solar panel cleaning, end of tenancy cleaning, bulk item removal, and Legionella water testing.


Contact Details:


  • Email: privacy@safeletgroup.co.uk


  • Website: www.safeletgroup.co.uk


2. What Personal Data We Collect


We may collect and process the following:


  • Full name and contact details (email, phone, address).


  • Property addresses for service delivery.


  • Payment and billing information (processed via secure third parties).


  • Communication history (emails, calls, forms).


  • Landlord/agent company names and roles.


  • Special access instructions.


  • Technical data (IP address, cookies, browser type).


3. How We Collect Your Data


We collect data directly from you when you contact us, request a quote, or book a service. We also receive data via letting agents/property managers acting on your behalf, or automatically through website cookies.


4. How We Use Your Data


Your data is used to:


  • Schedule and manage requested services.


  • Issue quotes, invoices, and service records.


  • Communicate booking updates.


  • Comply with legal obligations (e.g., Legionella record-keeping).


  • Process payments and manage financial records.


  • Send service reminders (where opted-in).


5. Legal Basis for Processing


Under UK GDPR, we rely on:


  • Contract: To fulfill service bookings.


  • Legal Obligation: To comply with regulatory requirements.


  • Legitimate Interests: To manage our business and records.


  • Consent: For marketing communications.


6. Data Retention


We retain data only as long as necessary:


  • Financial/Invoices: 7 years (HMRC requirement).


  • Legionella Records: 5 years (HSE requirement).


  • General Correspondence: 3 years.


  • Website Analytics: 26 months.


7. Data Sharing


We do not sell your data. We may share it with:


  • Approved subcontractors carrying out work.


  • Payment processors and financial advisors.


  • Regulatory bodies (if legally required).


  • Cloud-based business tools (CRM, email, etc.).


8. Data Security


We use technical measures like password-protected devices, secure email, and industry-standard encryption to protect your data. In the event of a high-risk data breach, we will notify the ICO within 72 hours.


9. Your Rights


You have the right to access, correct, erase, or restrict the processing of your data. You also have rights regarding data portability and objecting to direct marketing. To exercise these rights, email info@safeletgroup.co.uk.


10. Cookies & Marketing


Our website uses cookies to improve user experience. You can manage these via your browser. We only send marketing or reminders if you have provided explicit consent, which you can withdraw at any time.


11. How to Complain


If you are unhappy with our data handling, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk. We would appreciate the chance to resolve your concerns directly first via privacy@safeletgroup.co.uk.